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kompensasjon: 8000-10000
type arbeidskontrakt: fulltid

for an hi-tech company in herzliya Support
!Representative is needed

Provides technical support for our merchants and shoppers using calls, emails and chatGather customer's information and determine the issue by evaluating and analyzing the symptoms
Diagnose and resolve technical issues
Research required information using available resources
Follow up and make scheduled call backs to customers where necessary
Meet Service Level Agreement goals for responsetimes
high salary and very good conditions

relevant experience in a technical field
English- Mother tongue level
SQL knowledge- advantage
Knowledge of additional languages -an advantage
Self-motivated, multi-tasking capabilities, creative, service oriented
Knowledge of customer service principles and practices
full time job
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annonseID: 6461399121



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